Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers found vaping or in possession of vaping products may face fines, deportation, and re-entry bans.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, checked baggage must not exceed 32kg per piece, regardless of travel class.

Passengers with single names on their travel documents are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

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Baggage Allowance

The checked baggage allowances on scheduled international flights are as follows:
  • Business Class 40 kg (88 pounds)
  • Economy Class 30 kg (66 pounds)

Infants

Infants are not entitled to any free baggage allowance.

The following Articles may be carried free of charge over and above the Free Baggage Allowance

  • A ladies handbag, pocket book or purse, which is appropriate to normal traveling dress and which is not being used as a container to carry articles which would otherwise be regarded as baggage.
  • An overcoat wrap or blanket
  • An umbrella or walking stick
  • A small camera and/or a pair of binoculars
  • A reasonable amount of reading matter for the flight
  • Infants food for consumption in flighth and infants carrying basket
  • An invalids fully collapsible wheelchair and/or crutches or other prosthetic devie for the passengers use provided the passenger is dependant on them

All other articles – such as flight bags, briefcases, typewriters, ladies vanity cases, large size cameras, etc – will be weighed and, if applicable, excess baggage charges will be levied.

Unchecked Baggage/Cabin Baggage Special Regulations

Drukair Corporation’s regulations specify that all cabin baggage must fit in the overhead bin. The maximum dimensions allowed for cabin baggage are 45 x 35 x 20 cm (17 x 13 x 8 inches). The weight limit for cabin baggage is 5 kg for Economy class and 7 kg for Business class.

These regulations are in place to ensure that cabin baggage does not obstruct emergency evacuations. Please keep these limits in mind when packing your bags and ensure that any items exceeding these specifications are checked in as baggage.

Spot checks will be conducted during embarkation to ensure compliance with these regulations.

Television Carriage Charges

Drukair will now accept carriage of Television up to 65 inches without charges, if within permissible baggage allowance.

NOTE: The airline shall not be responsible for the damage and will not be compensated in case of any damages since the item falls under Limited Release.
  • Drukair will now accept carriage of Television upto 55 inches without charges, if within permissible baggage allowance.
  • These regulations shall ensure that the cabin baggage will not impede evacuation of aircraft cabin in case of emergency.
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