Drukair operates a mixed fleet of aircrafts comprising of A319, A320, ATR, and PC-24 with varying configurations. Accordingly, onboard products, services, and features may vary depending on the route and aircraft assigned. Please note that aircraft assignment on scheduled flights is subject to operational requirements and may change at short notice. We request passenger’s with specific requirements to kindly contact us prior to booking.

Travel Advisory: Check-in counters open 3 hours before departure and close strictly 1 hour prior. Passengers are advised to arrive at least 2 hours early to avoid congestion and ensure a smooth check-in. Late arrivals may risk missing their flight. We appreciate your cooperation in maintaining on-time departures.

For any assistance related to GDS, please contact gds_assist@drukair.com.bt

Effective 1st January 2026, a 5% Goods and Services Tax (GST) will be applied to all Drukair services as per the Goods and Services Tax (Amendment) Act 2025 and the Income Tax Act 2025. For details, contact: choki.zangmo@drukair.com.bt or ugyen.wangmo@drukair.com.bt.

Effective 1st September 2025, Singapore will enforce stiffer penalties for vaping offences. Travelers found vaping or in possession of vaping products may face fines, deportation, and re-entry bans.

Please reconfirm your booking 72 hours before departure. In Bhutan, contact any Drukair office, email reservation@drukair.com.bt, or call 1300.

Effective 1 May 2025, all non-Thai nationals must complete the Thai Digital Arrival Card (TDAC) online within 3 days before travel via tdac.immigration.go.th

To ensure the safety of our ground employees, checked baggage must not exceed 32kg per piece, regardless of travel class.

Passengers with single names on their travel documents are not allowed to travel to Dubai. These passengers may be denied check-in or risk deportation upon arrival.

Advisory: Indian nationals traveling to any third country from Nepal are required to obtain a Third Country No Objection Certificate (NOC) from the Embassy of India, Kathmandu. For detailed information, please refer to the advisory here: https://www.indembkathmandu.gov.in/latest-advisory-regarding-consular-services

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Elevate your travel

Enhance your travel experience with Drukair by upgrading to Business Class, where comfort and premium service await. We offer flexible options to make your journey even more enjoyable, whether you plan in advance or decide at the last minute.

Upgrade at Our Sales Offices

For passengers looking to secure their Business Class upgrade before their departure, you can visit any of our sales offices. If your booking is eligible, you can upgrade to Business Class by paying the fare difference between your current class and Business Class. This ensures your seat is reserved, allowing you to enjoy all the benefits of Business Class right from the start of your journey.

Upgrade at the Airport

For those making spontaneous travel decisions, we offer the opportunity to upgrade at the airport. Subject to seat availability, passengers can upgrade to Business Class by paying the applicable upgrade charges.

Additionally, if you are a member of our HappinessSMiles program, you can also redeem your miles to upgrade to Business Class at the airport, making your journey even more rewarding. Check the required miles for upgrades to see how many HappinessSMiles you need to elevate your experience.

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